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Last updated: May 8, 2025
Scope: This policy applies to purchases of W3SpeedUp speed-optimization, Core Web Vitals, on-page SEO, organic-traffic, and related digital services sold on w3speedup.com. It covers customers worldwide – including website owners, agencies, and businesses – who buy a paid plan or project from W3SpeedUp, and it governs refund eligibility for those paid transactions.
We at W3SpeedUp are committed to maintaining transparency and setting clear client expectations. To ensure clarity, we have established the following refund policy. You must adhere to the terms and conditions outlined in this policy to qualify for a refund.
We offer a full money-back guarantee on our services, including
For Core Web Optimization, if the Good URLs score is less than 90 in the Google Search Console, the refund will be adjusted based on the achieved score. Below are the practical scenarios for the refund calculation
Suppose you paid $900 for Core Web Vital Optimization, and the Good URL score for both mobile and desktop becomes 50% after our services and it was 10% when we started.
The following calculation will be made.
| Total Price | $900 | |
| Deduction for 90+ Score | $275 | |
| Remaining Balance for CWV | $900-$275 | $625 |
| Good URLs before Work (Mobile) | 10% mobile and 10% desktop | |
| Good URLs after our work | 50% mobile and 50% desktop | |
| Work percentage for mobile | (50% – 10%) / (90% – 10%) | 50% |
| Work percentage for desktop | (50% – 10%) / (90% – 10%) | 50% |
| Refund Amount | 625 * 50% | $275 |
Finally, the refund amount will be $275.
Suppose you paid $900 for Core Web Vital Optimization, and the Good URL score for both mobile and desktop becomes 60% after our services and it was 0% when we started.
The following calculation will be made.
| Total Price | $900 | |
| Deduction for 90+ Score | $275 | |
| Remaining Balance for CWV | $900-$275 | $625 |
| Good URLs before Work (Mobile) | 0% mobile and 0% desktop | |
| Good URLs after our work | 60% mobile and 60% desktop | |
| Work percentage for mobile | (60% – 0%) / (90% – 0%) | 67% |
| Work percentage for desktop | (60% – 0%) / (90% – 0%) | 67% |
| Refund Amount | 625 * 33% | $206.25 |
Finally, the refund amount will be $206.25
Disclaimer: The mentioned numbers are for illustrative purposes only and do not represent exact amounts. The refund calculation will be based on the actual scores achieved and the terms outlined in our refund policy.
The refund for our DA Services is calculated according to the achieved score. Below is a practical instance.
Let’s consider a scenario: when you opted for our services, your website’s DA score was 10. In this case, the calculation would be as follows:
The refund amount will be calculated according to the below formula.
(Target DA – Achieved DA / Target DA)* Total Service Fee = Refund Amount
(40-25/40) * 250 = $93.75
So, we will initiate a refund of $93.75.
This refund policy covers paid W3SpeedUp digital services sold on w3speedup.com, including Speed Optimization, Boost Organic Traffic, On-Page SEO, Core Web Vitals optimization measured in Google Search Console, and Domain Authority services. It applies to the person or company named on the order. It does not cover free tools, unpaid audits, or work sold by a third party under their own terms.
Refunds are assessed against the deliverable described at checkout or in the signed proposal for that order. If a package mixes services, each component is judged under the rule that applies to it (full refund, Core Web Vitals partial, or Domain Authority partial).
To request a refund, contact W3SpeedUp through the website contact form or the billing email on your invoice. Include the order number, the site URL we worked on, the service purchased, and why you believe a refund is due. We may ask for Google Search Console or Domain Authority screenshots so we can apply the formulas in this policy.
Do not reverse the charge with your card issuer before you write to us. A chargeback opened while we are still measuring the work can pause the refund review until the dispute is closed.
Approved refunds are returned to the original payment method used at checkout (card, PayPal, or the processor shown on your receipt). We start the transfer after the review is finished. Bank and card networks usually show the credit within 5 to 15 business days. We do not pay refunds as store credit unless you ask for that in writing and we agree.
If only part of a package qualifies, we refund that part and keep the fee for work that met the stated target.
The following are not refundable under this policy:
If access to Search Console, hosting, or the CMS is withdrawn so we cannot finish or verify the work, the unused portion may be refunded and the used portion is billed as delivered.
If you open a chargeback, we will share this policy, the order record, and the score evidence with the payment processor. A chargeback is not a faster refund. We prefer to settle under the formulas above. Fraudulent or duplicate disputes may lead to suspension of remaining work on the account.
Refund questions go to the same team that issued the invoice. Use the contact page on w3speedup.com or the email on your receipt. Driftpoint Technologies Private Limited operates W3SpeedUp and is the merchant of record for these purchases. Name the order number in the subject line so we can match it to the correct project.
The date at the top of this page is the last time these terms were updated. The version in force is the one published on this URL when you paid. We do not apply a later rewrite to an order that was already placed, except where the law requires it.
